Insurance
Anchor Point is considered an “out-of-network” provider for most insurance companies. This means that you should be entitled to reimbursement for treatment services through your health insurance or Flexible Spending Accounts. Although we do not process insurance claims, we will provide you with the required documentation to seek reimbursement from your insurance carrier. We are happy to answer any questions you may have or to assist with this process as needed.
There are some advantages to this model. Insurance typically dictates how many treatment sessions are authorized and when treatment needs to end. Instead, the duration of treatment will be in your control. Additionally, privately paying for mental health services has been shown to improve client’s motivation for and investment in treatment, which allows you to maximize the benefits of our time working together.
The following document is a checklist to help you gather all the required information when contacting your insurance carrier regarding your out-of-network benefits:
Out-of-Network Reimbursement Checklist
Fees & Payment
Anchor Point operates as a fee-for-service provider. This means that payment is due in full at the time of service. We currently accept cash, check, or credit card. Please contact us about our current rates.
Cancellations
Your appointments are very important to us. We hold your full appointment time for you as scheduled. Therefore, we request 24-hour notice when you need to cancel an appointment. This allows us to adjust our schedules accordingly, and for other clients to potentially take advantage of the available time. We realize that emergencies do come up and will work with you whenever such situations arise. However, we may assess a fee for late cancellations (less than 24 hours) or missed appointments. Please ask if you have any questions about this policy.
Inclement Weather
We want everyone to stay safe during inclement weather. However, given how unpredictable the weather is, we don’t have a set policy that determines when we close. Instead, please communicate with your provider when inclement weather is forecast to make the safest travel decisions for everyone.
No Surprises Act
In accordance with federal law, Anchor Point Psychological Services will provide our clients with a Good Faith Estimate (GFE) prior to their first appointment and as necessary if there are further changes to best reflect the current treatment plan.
According to the law: You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit
www.cms.gov/nosurprises.